
The Challenge
The Draper Approach
Results Realized
The Challenge
Draper & Associates provided professional consulting services to Georgia Public Broadcasting (GPB) after external audits identified serious budget and operational shortcomings. Draper & Associates worked with two other specialty consulting firms to conduct a comprehensive organizational review to develop organizational and process recommendations to transform the organization so that it could meet it's newly defined near-term and long-term goals.
The Draper Approach
Draper & Associates began the engagement by working with GPB's new senior leadership to develop and identify the organization's new goals and objectives. Once a new organizational vision was stated, Draper & Associates identified and documented organizational and process efficiencies from both a functional and budgetary perspective. Current process integration points were identified, as well as where new ones needed to be created across functional work units in order to leverage more efficient work functions and personnel. Given the unique mission of GPB, Draper & Associates worked closely with current staff to ensure process and procedures were not documented and developed in a vacuum, but were inclusive of internal and external subject matter expertise. In conjunction with this internal operational and process review, Draper benchmarked GPB against other state and private broadcasting companies, as well as other state operational units. This external benchmarking allowed the new senior leadership of GPB to more clearly access where they stood in relation to other public and private organizations and the steps necessary to achieve their new goals and objectives. The final phase of the engagement involved the presentation of the consulting team's recommendations and the action plan necessary to implement them. The consulting team's final recommendations focused on organizational structure, process and procedures, as well as personnel and staffing.
Results Realized
GPB utilized the findings, recommendations, and implementation plan as a guide to making significant change that resulted in the transformation of an organization $9 million over budget with serious operating deficiencies to an operationally efficient state agency operating within its stated budget.
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